Sports / Mobile
Opening your aq jili account connects you to the full game lobby and your local payment wallet in one place. Fill in your details, link GCash or Maya, and your account is ready to use where access is permitted under local law.
When you open the registration form, you will see fields for your mobile number or email address, a password you set yourself, and basic identity details. Each field has its own instruction shown directly on screen — read them before moving to the next step. After you submit, a confirmation is sent to the contact you registered with; follow the link or code shown there to activate your account. Once active, your account dashboard shows your wallet balance, transaction history and the full game lobby. Account access depends on local law and is available only in eligible regions. If you run into any step that is unclear, the support link is visible at the bottom of the registration page — use it before you proceed rather than after.
The form accepts a Philippine mobile number or an email address. Enter the one you check regularly — your confirmation and future login OTPs go to that contact. Double-check for typos before you submit.
You create your own password during registration. The screen shows the strength requirement. Save it somewhere safe; account recovery depends on the contact you registered with, not on a hint question.
After verification your wallet tab is live inside the dashboard. From there you can link GCash, Coins. ph or Bank Transfer and see every deposit and withdrawal record against your account.
A live chat and a contact form are reachable from the help icon in the account menu. If registration stalls at any step, open support from the same page rather than starting a new browser session.
Once your account is active, the deposit screen lists your available payment routes in order. GCash sits at the front — tap the wallet icon, enter the amount, and the GCash app handles the confirmation. Coins. ph is next in line for those who keep a separate e-wallet balance. Bank Transfer closes the set for members who want a clear paper record before they play. The limits and reference numbers for each route are shown on the deposit page itself after you log in; we do not publish fixed amounts here because they can change. Your transaction history is always visible inside the account wallet tab.
Link your GCash number during deposit and the transfer routes through the GCash app. The confirmed amount lands in your account wallet. Every transaction appears in your GCash history and in your aq jili account record simultaneously.
Coins. ph works as a fallback route when your primary wallet is at its limit or temporarily unavailable. Select it from the deposit menu, enter the amount, and complete the steps shown inside the Coins. ph flow.
Choose Bank Transfer when you want a formal transaction record tied to your bank account. The reference number and bank details are shown after you select this option. Keep the reference; it is what support uses to locate your deposit.
Run through this list before you start the registration form. Each item is something the form or the activation step will ask for — having them ready keeps the process moving without needing to stop and look things up partway through.
Make sure you are on aq jili before entering any details. Check the address bar; the domain should match exactly. Bookmarking the correct page now saves you from searching again on your next visit.
Your confirmation code goes to the mobile number or email you register with. Have that inbox or messages app open and reachable before you submit the form so you can act on the code without a long wait.
Pick your password before you reach that field. The screen shows the minimum requirements. Writing it down somewhere private — or saving it to a password manager — means you will not need account recovery after your first login.
The form asks for your name and date of birth as they appear on your valid ID. Have those details ready. Mismatches between what you enter and your ID can slow down account verification if it is requested later.
If you cannot log in, the first step is the 'Forgot password' or 'Need help? ' link on the login screen — it is visible below the password field. That link sends a reset instruction to the contact you registered with. If you no longer have access to that email or mobile number, the account recovery option is not available through the self-service flow; you will need to open a support ticket with the details you used at registration so the team can verify your identity manually. Recovery requests are handled through the live chat or contact form, both reachable from the help icon at the bottom of any page. When you contact support, have your registered email or mobile number ready along with any transaction reference from your account wallet — that information speeds up the manual verification process considerably.
Tap 'Forgot password' on the login screen. A reset instruction goes to your registered contact. Follow the link or code exactly as shown; it expires after a short window.
If the reset message does not arrive, check your spam or information folder before requesting a second one. Multiple requests sent quickly can delay delivery on your provider's end.
When self-service recovery is not possible — for example, if your registered contact has changed — use live chat or the contact form. Provide your registered details and a transaction reference from your wallet history.
Once access is restored, go straight to your account settings and update your password. Record the new one somewhere private so the next login does not require another recovery step.
Account questions — from registration problems to wallet linking — can be directed to any of the three channels below. The fastest response usually comes through live chat, which is open from the help icon on every page including the login and registration screens.
Open the chat icon from any page, including the registration and login screens. Describe your issue with your registered contact detail and the step where you got stuck — the agent will pick up the thread from there.
The contact form is in the help section of your account menu. Use it for issues that need a written record, such as a deposit that appears in your GCash history but not yet in your account wallet.
Inside your logged-in dashboard there is a help shortcut that links to common account actions — wallet linking, contact updates and transaction history. Check there first before opening a new support thread.
Every account on aq jili is tied to the contact you registered with — your mobile number or email is both your login identity and your recovery route. We publish our privacy policy and terms of use in the footer; reading them before you register is practical, not optional. Access to the platform depends on local law and is available only in eligible regions.
Always log in through aq jili. If the address in your browser bar differs even by one character, close the tab and navigate directly. Bookmarking the correct URL after your first login removes this check from your routine.
The privacy policy and terms of use are linked in the site footer and visible before you complete registration. They state how your contact details and transaction data are stored and used — check them before you submit your account form.
Your registered mobile or email is the only self-service recovery path. If that contact changes, update it in account settings before it becomes unreachable. An outdated contact means manual verification through support.
Live chat and the contact form are published help channels — not buried. If you see an account action you did not make, contact support through those channels immediately with your transaction reference and registered contact.
These are the questions we hear most often from people opening an account for the first time or returning after a break.
You need a working Philippine mobile number or email address, a password you create yourself, and your name and date of birth. Have those ready before you open the registration form. Account access is available where local law permits.
Log in and go to the wallet or deposit section of your dashboard. Select GCash from the payment options shown, enter the mobile number linked to your GCash account, and follow the confirmation steps displayed on screen.
Yes. The deposit screen lists GCash, Coins. ph and Bank Transfer. Select whichever route matches your wallet. Bank Transfer requires the reference number shown at checkout — keep it until the deposit appears in your account wallet.
Check your spam or information folder first. If the code is not there, use the resend option on the confirmation screen. Wait a full minute before requesting again. If it still does not arrive, open live chat with your registered contact detail.
Use the 'Forgot password' link on the login screen. A reset instruction goes to your registered mobile or email. If that contact is no longer accessible, open a support ticket through live chat with your registration details and a transaction reference.
Account access depends on local law and is available only in eligible regions. The terms of use published in the site footer state the eligibility conditions. Read those before completing your registration form.